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The following terms and conditions apply to all use of the NorthEndFirewood website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note these terms and conditions may be subject to change at any time without notice. It is your responsibility to check this page prior to any use or purchase. If you have any questions regarding our terms and conditions, please contact us before use or order placement.


When placing an order, you agree that all details you provide to for the purpose of purchasing goods are accurate and complete in all respects. All orders are subject to product availability and acceptance by North End Firewood. The price and availability of goods are subject to change without notice. By placing an order via this website, you are agreeing to purchase the goods detailed in your order upon the terms described, at which point your payment card or other payment method will be pre-authorized. You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered. If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order as quickly as possible, or, alternatively, issue a refund, at your discretion.


We make our best effort to ensure the description, specifications, and pricing of all products on our website are correct. The product information and specification provided is not binding, but is carefully considered and intended to give an accurate description of each product.

Due to the nature of firewood, and particularly its hygroscopic properties, we are unable to guarantee that your firewood will burn effectively. We make our best efforts to ensure that the wood is properly seasoned and dry, but, as firewood absorbs or releases moisture to the air, depending on the temperature and relative humidity, it is often subject to unwanted moisture content, particularly during periods of high humidity or precipitation. For this reason, we cannot guarantee the moisture content of wood, and recommend placing some firewood indoors for a few days or weeks prior to burning it, ideally in relatively close proximity to a heating unit of some kind, though not in such proximity that it would present a fire hazard. As wood can be home to insects or microbes, we also recommend ensuring that, when stored indoors, it is not placed in an area where any insects or microbes contained within the wood might be able to contaminate anything indoors, particularly unfinished wood.


We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these conditions at any time by posting the conditions on our website.


We accept credit and debit card payments through Wix Payments. Any order may be canceled prior to delivery, but all deliveries are final.


All rights, including copyright, in the web pages contained within the website are the intellectual property of Edward Spering, DBA North End Firewood, 35 Tommy's Lane, New Canaan, CT 06840.

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